At Friedman & Chapman, we know that living in a safe, functional, and healthy home is not only a basic right but also a legal obligation that every landlord in California must uphold. However, when problems arise in your rental unit—whether it be pests, electrical issues, leaks, mold, or the lack of essential repairs—it is crucial that you know how to properly report these issues to your landlord to protect your rights as a tenant.
Why is it important to report problems in writing?
Although it may seem convenient to make a call or send a text message, California law strongly recommends that tenants report housing problems in writing. A letter, email, or any written form of communication provides proof of when and how you notified your landlord of the issue. This documentation can be key if your case ever requires legal action.
Steps to report your concerns:
- Identify the issue clearly: Be specific. Instead of saying, “there are problems in the bathroom,” write: “the sink has a leak that causes constant water accumulation.”
- Send a written notice: Use certified mail, email with acknowledgment, or any method that allows you to confirm the landlord received your complaint.
- Keep copies of everything: Save copies of the complaint, photos of the damage, and any communication with your landlord.
- Allow reasonable time: By law, landlords must make necessary repairs within a “reasonable period,” generally 30 days unless the problem is urgent (such as no electricity or a gas leak).
- Contact authorities if necessary: If the landlord ignores your request, you may reach out to your local housing department or health authorities to intervene.
Can your landlord retaliate against you for reporting?
The law in California protects tenants from retaliation. If your landlord tries to evict you, increase your rent, or reduce services after you have reported issues, this could be considered retaliatory behavior, which is illegal under Civil Code §1942.5.
How can an attorney help you?
At Friedman & Chapman, we specialize in defending tenants who face unsafe living conditions or unjust treatment from their landlords. If your landlord refuses to act, ignores your complaints, or tries to evict you as punishment, you may have a valid legal case.
📌 Remember: Your home should be a safe place. Reporting problems properly not only protects your rights but also strengthens your position if you ever need legal defense.